The health and safety of everyone is our number one priority. As such, we have recently started reopening our in-office clinic schedule to most patients. This is a phased reopening consistent with current health guidelines. However, if you have an urgent or emergent matter concerning your eyes that requires immediate attention, please call our office.
We are pleased to announce, and we encourage you to take advantage of, our convenient insurance-covered TELEMEDICINE option. To schedule a TELEMEDICINE visit (video conference with Dr. Salib), please call us at 949-770-1322 or email us at info@oceyeinstitute.com and leave us your name, phone number, email address, preferred times during business hours that we can contact you, as well as a summary of the issues with your eyes. Please also email us a copy of your updated insurance card and ID—the patient is responsible for verifying their coverage, copays, deductibles, etc. We also accept cash paying patients.
These are the precautions we are taking to keep everyone safe:
- Please do NOT come to the office if you are sick or suspect that you may have been exposed to COVID-19: Symptoms include ANY or all of these: fever, chills, cough, sore throat, shortness of breath, difficulty breathing, persistent pain or pressure or tightness in the chest, recent onset of headaches, new loss of smell or taste, muscle or body aches, congestion or runny nose, nausea or vomiting, diarrhea, new confusion, inability to wake or stay awake, bluish lips or face, or fatigue. Also, please do not come if you have traveled within the past two weeks. We have a strict screening protocol for the safety of our patients and staff. If we cannot see you in the office, we can accommodate you with a TELEMEDICINE consultation with Dr. Salib by calling or emailing us (see above). If you have an emergency after hours, please call 911 or go to an emergency room—but please tell the operator that you may have COVID-19 so that they can prepare for your arrival.
- If we see you, you will be required to wear a face mask or face cover (scarf, bandana, etc)–Please bring your own mask/face cover. If you have a runny nose or are sneezing, we may postpone your appointment.
- Once you check in at the lobby, you may wait outside or in the building lobby until a technician is ready to escort you into the office. We will contact you via phone to let you know when to come in.
- Family members or caregivers accompanying patients are asked NOT to enter the facility at any time. Exceptions are made if the patient absolutely requires their assistance for mobility or translation, and for minors.
- Please do not bring in any outside food or beverages.
- Please do not shake hands with any staff.
- Please do not talk while the doctor or technician is examining/testing you, as he will be close to you at this time. Try to minimize talking and questions at all times so that everyone has less exposure time to each other. Questions can always be phoned in at 949-770-1322 or email us at info@oceyeinstitute.com.
- Wash your hands regularly with soap and water for at least 20 seconds or use a hand sanitizer. This is one of the best ways to protect you and your loved ones from the spread of the virus. It is very important to clean/sanitize all parts of your hands and wrist, including between the fingers, the top of the hand, your wrist and your thumbs. You should do this any time you touch a hard surface, and especially before and after touching your face/head/hair/neck, before you eat, and after you cough or sneeze. Sneezing into tissues (preferably) or your elbow are great ways to minimize the spread of germs.
- Do NOT touch your face, particularly your eyes, mouth, or nose, with your hands.
- We will wipe down all hard surfaces regularly during the day and disinfect each room before you enter.
- We have removed all magazines, food and water from the lobby.
- Maintain a distance of at least 6 feet between you and others, and please minimize talking as this can cause fluids to enter the air.